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Privacy & Policy

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Privacy & Policy



At Wrinkle Free, we value our customer’s privacy and are committed to protecting their personal information. This privacy policy explains how we collect, use, and safeguard customer data.

Information Collection

- We collect personal information (name, email, phone number, and address) when customers:
- Create an account or place an order online
- Contact us through our website or phone
- Participate in promotions or surveys
- Schedule pickup or delivery services
- We also collect non-personal information (browser type, device type, IP address) for analytics purposes

Information Use

- We use customer information to:
- Process and fulfil orders
- Communicate with customers about orders, promotions, and services
- Improve our services and website experience
- Conduct market research and analysis
- Coordinate pickup and delivery services

Information Protection

- We implement reasonable security measures to protect customer data from unauthorized access, disclosure, or destruction
- Our website uses SSL encryption to secure online transactions
- We ensure that our pickup and delivery personnel are trained to handle customer information securely

Information Sharing

- We do not share customer information with third parties, except:
- As necessary to process and fulfil orders (e.g., pick up delivery, location, payment processors)
- To comply with legal requirements or law enforcement requests
- With our trusted pickup and delivery partners (under confidentiality agreements)

Customer Rights

- Customers have the right to:
- Access and correct their personal information
- Opt-out of marketing communications
- Request data deletion (subject to legal and business requirements)
- Request information about our pickup and delivery partners

Policy Updates

- We reserve the right to update this privacy policy; changes will be posted on our website

Contact Us

- If you have questions or concerns about our privacy policy, please contact us at
Phone no +917770960161
Email- info@wrinkle-free.co.in

Pickup and Delivery Terms

-After pick up we take minimum 24 hours to deliver the clothes.
- We will collect and store customer location data for the purpose of facilitating pickup and delivery services
- We will share customer location data with our pickup and delivery partner

Cookies and Tracking

- We use cookies and tracking technologies to improve our website experience and track customer interactions
Remember to customize this sample policy to fit your business's specific needs and practices. It's a good idea to consult with a legal professional to ensure compliance with applicable laws and regulations.

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